Autostar Chrysler Dodge Jeep Ram of Hendersonville
Dealer Information
Find location and contact details, plus answers to questions about vehicle sales, financing, service and parts at AutoStar Chrysler Dodge Jeep Ram of Hendersonville.
Dealership at a glance
Location
401 Duncan Hill RdHendersonville, NC, 28792-2718
- New vehicle brands
- Chrysler, Dodge, Jeep, RAM
Contact the dealership
- Sales & general inquiries
- 828-293-4558
- Service
- Ask for service or schedule online.
- Parts
- Ask for parts or send a request.
1. Dealership Identity & Overview
Back to topics1.1 What is AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Autostar Chrysler Dodge Jeep Ram of Hendersonville is a franchised Chrysler, Dodge, Jeep and Ram dealership in Hendersonville, North Carolina, offering new and used vehicles, financing, service and parts. It is part of AutoStar Family Dealerships, which operates stores in Western North Carolina and Colorado.
1.2 Where is AutoStar Chrysler Dodge Jeep Ram of Hendersonville located?
Autostar Chrysler Dodge Jeep Ram of Hendersonville is located at 401 Duncan Hill Rd, Hendersonville, NC 28792-2718. Use this address for navigation.
1.3 What vehicle brands does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell?
Autostar Chrysler Dodge Jeep Ram of Hendersonville is authorized to sell new Chrysler, Dodge, Jeep and Ram vehicles. Its used inventory can include vehicles from Chrysler, Dodge, Jeep and Ram and other manufacturers, depending on current stock.
1.4 Is AutoStar Chrysler Dodge Jeep Ram of Hendersonville a franchise dealership or an independent dealer?
Autostar Chrysler Dodge Jeep Ram of Hendersonville is a franchised Chrysler, Dodge, Jeep and Ram dealership, rather than an independent used-vehicle dealer. Contact its service department with your VIN to confirm eligibility and appointment availability for manufacturer warranty or recall work.
1.5 Who owns AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Autostar Chrysler Dodge Jeep Ram of Hendersonville is part of AutoStar Family Dealerships.
1.6 Is AutoStar Chrysler Dodge Jeep Ram of Hendersonville part of a larger dealer group?
Yes. Autostar Chrysler Dodge Jeep Ram of Hendersonville belongs to AutoStar Family Dealerships, whose locations include dealerships in Western North Carolina and Colorado.
1.7 How long has AutoStar Chrysler Dodge Jeep Ram of Hendersonville been in business?
AutoStar Family Dealerships has served the region since 2013.
1.8 What departments does AutoStar Chrysler Dodge Jeep Ram of Hendersonville have?
Autostar Chrysler Dodge Jeep Ram of Hendersonville has new and used vehicle sales, financing, service and parts departments, along with trade-in assistance.
1.9 What cities and areas does AutoStar Chrysler Dodge Jeep Ram of Hendersonville serve?
Autostar Chrysler Dodge Jeep Ram of Hendersonville serves Hendersonville and surrounding Western North Carolina communities.
1.10 What makes AutoStar Chrysler Dodge Jeep Ram of Hendersonville different from other Chrysler/Dodge/Jeep/Ram dealers nearby?
Autostar Chrysler Dodge Jeep Ram of Hendersonville combines new Chrysler, Dodge, Jeep and Ram inventory, multi-brand used inventory, financing, trade-in tools, factory-focused service and genuine parts in one location. As part of AutoStar, it also connects customers with a broader regional inventory network and related dealerships.
2. Hours, Location & Getting There
Back to topics2.1 What holidays is AutoStar Chrysler Dodge Jeep Ram of Hendersonville closed?
Holiday hours can differ from the regular weekly schedule. Call 828-293-4558 or send a contact request to confirm the specific holiday and department before visiting.
2.2 What is the address of AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Autostar Chrysler Dodge Jeep Ram of Hendersonville is located at 401 Duncan Hill Rd, Hendersonville, NC 28792-2718
3. Contact & Appointments
Back to topics3.1 What is the phone number for AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Call Autostar Chrysler Dodge Jeep Ram of Hendersonville at 828-293-4558 for sales or general inquiries. For service or parts assistance, ask to be connected with the appropriate department.
3.2 How do I contact the AutoStar Chrysler Dodge Jeep Ram of Hendersonville service department?
Call 828-293-4558 and ask for the service department, or use the online service scheduler to request a visit. Include your vehicle information and the reason for the appointment.
3.3 How do I schedule a sales appointment at AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
To request a sales appointment, call 828-293-4558 or use the contact form and describe the vehicle or topic you would like to discuss. Including the VIN or stock number helps the team identify the right vehicle.
3.4 How do I schedule a service appointment at AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Request service through the online service scheduler, or call 828-293-4558 and ask for service. Provide the vehicle year, make, model, mileage and reason for the visit so the advisor can confirm the appointment and any needed preparations.
3.5 Do I need an appointment to test drive a vehicle?
Request a test-drive appointment so the sales team can confirm the vehicle and any identification or insurance requirements.
4. New Vehicle Sales
Back to topics4.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell new Chrysler/Dodge/Jeep/Ram vehicles?
Yes. Autostar Chrysler Dodge Jeep Ram of Hendersonville sells new Chrysler, Dodge, Jeep and Ram vehicles as an authorized franchise dealership.
4.2 What new Chrysler/Dodge/Jeep/Ram models are available at AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Browse the live new inventory for currently listed Chrysler, Dodge, Jeep and Ram models.
4.3 How do I check current new inventory at AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Open the new inventory and use the available filters to narrow the results.
4.4 Can I reserve a vehicle that is still in transit?
A customer may be able to reserve an in-transit vehicle through Autostar Chrysler Dodge Jeep Ram of Hendersonville, provided the unit is available and the dealership accepts a hold or deposit. Get the VIN, estimated arrival window, deposit amount and refund terms in writing before paying.
4.5 What does "in transit" mean on a vehicle listing?
An "in transit" listing indicates that a vehicle is expected at the dealership but is not yet available on the lot for delivery.
4.6 What is a dealer trade?
A dealer trade is an inventory exchange between franchised dealerships. It allows a dealership to obtain a specific vehicle from another store for a customer, usually in exchange for another vehicle or other agreed consideration.
4.7 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell new commercial or work vehicles?
Autostar Chrysler Dodge Jeep Ram of Hendersonville offers Ram trucks and commercial-vehicle shopping options. Check new inventory and ask sales about the truck or van configuration, payload requirements, upfits and current availability for your business.
4.8 What is the difference between a demo vehicle and a new vehicle?
A demo vehicle has been used by the dealership for activities such as demonstrations or staff driving. Before buying, review its title and sale status, mileage, prior use, condition and warranty in-service date; a demo can have accumulated use even when offered as new.
4.9 Are demo and loaner vehicles sold at a discount?
Demo and retired loaner pricing depends on mileage, condition, incentives and the dealership's current offer.
5. Used Vehicles
Back to topics5.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell used cars?
Yes. Autostar Chrysler Dodge Jeep Ram of Hendersonville sells used cars, trucks and SUVs in addition to new vehicles. The available makes, model years, mileage and prices change continuously and are listed in live used inventory.
5.2 What brands of used vehicles does AutoStar Chrysler Dodge Jeep Ram of Hendersonville carry?
Autostar Chrysler Dodge Jeep Ram of Hendersonville used inventory is multi-brand and can include vehicles from many manufacturers, not only Chrysler, Dodge, Jeep and Ram. The current brand list is available through the make filter on the used-inventory page.
5.3 Are used vehicles inspected before they are sold?
Pre-owned vehicles at Autostar Chrysler Dodge Jeep Ram of Hendersonville receive a multi-point inspection by certified technicians. Ask for the inspection or reconditioning record for the vehicle you are considering; an inspected used vehicle is not automatically manufacturer-certified.
5.4 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell used vehicles under $15,000?
Used vehicles under $15,000 are often available at Autostar Chrysler Dodge Jeep Ram of Hendersonville. Check the current price filter or ask the used-vehicle team to locate qualifying inventory across the dealer group.
6. Certified Pre-Owned
Back to topics6.1 What is a Certified Pre-Owned Chrysler/Dodge/Jeep/Ram vehicle?
A manufacturer Certified Pre-Owned Chrysler, Dodge, Jeep or Ram vehicle must qualify for its specific certification program and pass the required inspection. Its certification paperwork identifies the included benefits; a used vehicle described only as inspected is not necessarily manufacturer-certified.
6.2 What does the Chrysler/Dodge/Jeep/Ram CPO inspection cover?
CPO inspection requirements depend on the certification program. For example, Jeep CPO includes a 125-point inspection covering mechanical and condition checks; request the completed checklist for the specific vehicle rather than assuming every certification label has identical requirements.
6.3 What warranty comes with a Chrysler/Dodge/Jeep/Ram Certified Pre-Owned vehicle?
There is not one warranty package for every certification tier. Ask which CPO program applies and review its written time and mileage limits, coverage start date, deductible and exclusions before purchase.
6.4 What are the age and mileage limits for Chrysler/Dodge/Jeep/Ram CPO eligibility?
Age and mileage limits are set by the current Chrysler, Dodge, Jeep and Ram CPO program. The listing and certification paperwork should confirm eligibility.
6.5 Is a CPO vehicle worth the extra cost over a standard used car?
CPO can justify a higher price when the manufacturer inspection, warranty, roadside assistance and eligibility standards are valuable to the buyer; compare the exact coverage and vehicle condition.
6.6 Does Chrysler/Dodge/Jeep/Ram CPO include roadside assistance?
Qualifying manufacturer CPO programs can include roadside assistance. Check the vehicle's program documents for the covered services, limits and coverage period.
6.7 Are there special financing rates on CPO vehicles?
Manufacturers periodically offer special CPO financing, but rates and eligibility change. Check the current offer and obtain a written financing disclosure.
7. Pricing
Back to topics7.1 Are the prices listed on the AutoStar Chrysler Dodge Jeep Ram of Hendersonville website the actual selling price?
Review the price breakdown and disclosures on the specific listing. Some listings include the dealer documentation fee in the displayed total, while taxes, title or registration charges may remain separate. Other incentives and programs are also available that can impact selling price.
8. Incentives, Rebates & Special Programs
Back to topics8.1 What manufacturer rebates are currently available on Chrysler/Dodge/Jeep/Ram vehicles?
Manufacturer rebates change by model, region, eligibility and date. Use the current specials and the manufacturer's offer page for the transaction date.
8.2 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville offer a military discount?
A manufacturer military incentive may be available on eligible Chrysler, Dodge, Jeep or Ram vehicles. Ask the sales team to check the current program, qualifying vehicles, documentation and whether the offer can be combined with other incentives.
8.3 Is there a first responder discount?
Ask the sales team whether a current first-responder offer applies to the vehicle you are considering. Qualifying occupations, documentation, eligible models and offer dates depend on the program.
8.4 Is there a college graduate program?
Ask the finance team whether a current college-graduate program is available for the vehicle and lender. Any offer may have graduation-date, employment, credit and documentation requirements.
8.5 What is a loyalty rebate?
A loyalty rebate is an incentive for customers who currently own or lease an eligible vehicle from the same manufacturer or brand family. Rules vary by program.
8.6 What is a conquest rebate?
A conquest rebate is an incentive for an eligible customer switching from or currently owning a competing brand. Rules vary by program.
8.7 Can rebates be combined with special financing?
Some rebates can be combined with promotional financing and others cannot. The current program rules and lender approval determine compatibility.
8.8 Do manufacturer rebates apply to leases?
Some manufacturer incentives are lease-specific, while purchase rebates may not apply to leases. Review the current lease program for the specific model.
9. Financing & Credit
Back to topics9.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville offer financing?
Yes. Autostar Chrysler Dodge Jeep Ram of Hendersonville provides vehicle-financing assistance. Any loan or lease offer is subject to the applicable lender's approval and terms; review the written disclosures before accepting.
9.2 How do I get pre-approved for a car loan at AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Start with the online finance application or contact the finance team to discuss applying.
9.3 Can I get approved with bad credit or no credit?
Autostar Chrysler Dodge Jeep Ram of Hendersonville has a finance team that works with multiple credit situations, including challenged or limited credit, but approval is never guaranteed. Lenders evaluate income, debt, credit history, down payment, vehicle value and deal structure before setting the APR and terms.
9.4 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville offer a first-time buyer program?
First-time-buyer options depend on participating lenders and current programs. The finance department can check eligibility after reviewing the application.
9.5 Is a down payment required?
A down payment is not universally required, but a lender may require one based on credit, vehicle value, taxes, negative equity and loan structure.
10. Leasing
Back to topics10.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville offer leasing?
We offer leases on eligible new Chrysler, Dodge, Jeep and Ram vehicles through available manufacturer or lender programs. Contact our sales team for current lease options and qualification requirements.
11. Trade-Ins
Back to topics11.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville accept trade-ins?
Yes. We accept trade-ins, with offers based on vehicle condition, mileage, equipment, history and market demand. Any outstanding loan or lease payoff is accounted for separately when calculating your equity.
11.2 Can I get a trade-in offer online?
Start with our Value Your Trade tool. We will confirm the final offer after reviewing your vehicle and its condition.
11.3 Can I sell my car to AutoStar Chrysler Dodge Jeep Ram of Hendersonville without buying one?
Yes. You can contact our team about selling your vehicle without buying another one.
12. Buying Process & Delivery
Back to topics12.1 Can I buy a car entirely online from AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Our online shopping tools let you start your purchase remotely. Contact our team to confirm which paperwork and delivery steps can be completed online for your transaction.
12.2 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville deliver vehicles to my home?
Contact our sales team to confirm home-delivery availability, timing and any charges for your address.
12.3 Can I buy from AutoStar Chrysler Dodge Jeep Ram of Hendersonville if I live out of state?
Contact our team to confirm purchase requirements for your home state, including taxes, title, registration and insurance.
12.4 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville handle title and registration paperwork?
Confirm with our team which title and registration steps we will handle and which documents you need to provide.
13. Protection Products & F&I
Back to topics13.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell Chrysler/Dodge/Jeep/Ram factory extended warranties?
Ask our finance team which manufacturer-backed protection plans or service contracts are available for your vehicle. Optional plans are separate from the factory warranty; coverage, cost and cancellation terms vary.
14. Service Department - General
Back to topics14.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville service vehicles?
Yes. Our service department provides maintenance, diagnostics, repairs, warranty work and eligible recall repairs for Chrysler, Dodge, Jeep and Ram vehicles.
14.2 Do I need an appointment for service at AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
We recommend scheduling service in advance, especially for diagnostic, warranty or parts-dependent work. Contact our service team before arriving without an appointment.
14.3 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville offer express or quick-lube service?
Yes. Our Mopar Express Lane handles routine maintenance such as oil changes, tire rotations with brake inspections, battery checks and multi-point inspections. Contact our service team for current availability and wait times.
14.4 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville service brands other than Chrysler/Dodge/Jeep/Ram?
Contact our service team with your make, model and requested repair to confirm availability. Warranty, recall and specialized work for other brands may require that brand's authorized service provider.
14.5 Are the technicians at AutoStar Chrysler Dodge Jeep Ram of Hendersonville factory certified?
Our service team includes factory-trained and certified technicians. Contact us to confirm the qualifications and equipment required for specialized repairs.
14.6 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville do alignments, brakes, and battery replacement?
Yes. We provide brake service, battery replacement and four-wheel alignments. Contact our service team to confirm pricing, parts availability and compatibility with your vehicle.
14.7 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell and install tires?
Yes. We sell replacement tires and offer installation and balancing. Our service team can confirm tire size, fitment and availability for your vehicle.
14.8 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville offer loaner vehicles or a shuttle?
Ask our service team about shuttle or loaner availability when scheduling. Confirm eligibility, any fees and reservation requirements before relying on that transportation.
15. Service Pricing & Payment
Back to topics15.1 How much does an oil change cost at AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Oil-change pricing depends on your vehicle and the required oil and filter. Request an estimate and check our service specials for eligible offers.
15.2 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville charge a diagnostic fee?
Contact our service team to confirm the diagnostic charge and whether it can be applied toward an approved repair.
15.3 Can I finance a repair?
Ask our service team whether repair financing is available and review any approval requirements, fees and payment terms.
15.4 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville offer service coupons or specials?
Yes. Browse our current service specials and review each offer's expiration date, eligibility and exclusions.
16. Recalls
Back to topics16.1 How do I find out if my vehicle has an open recall?
Check your VIN using NHTSA's recall lookup, or contact our service team to confirm open recalls and repair availability.
16.2 How much does recall work cost?
Eligible manufacturer safety-recall repairs are completed at no charge. Unrelated repairs or maintenance are separate and require your approval.
17. Parts Department
Back to topics17.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville have a parts department?
Yes. Our parts department handles retail parts, accessory orders and parts needed for service repairs.
17.2 Can I buy OEM Chrysler/Dodge/Jeep/Ram parts directly from AutoStar Chrysler Dodge Jeep Ram of Hendersonville?
Yes. We sell genuine Chrysler, Dodge, Jeep and Ram parts. Have your VIN ready so our parts team can confirm the correct fit.
17.3 Can I order a part that isn't in stock?
Yes. Our parts team can check manufacturer availability for parts not in stock and provide an estimated arrival date.
17.4 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville ship parts?
Contact our parts team to confirm shipping availability, costs and delivery timing for your item and address.
17.5 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell and install accessories?
We sell genuine accessories, and our service team can quote installation for compatible items.
18. Collision Center / Body Shop
Back to topics18.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville have a collision center?
Contact our team to confirm where collision estimates and body repairs are handled and whether a referral is needed.
19. Electric & Hybrid Vehicles
Back to topics19.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville sell electric vehicles?
Browse our new inventory and used inventory for available electric and plug-in hybrid vehicles. Contact our sales team to confirm availability and included charging equipment.
19.2 Is AutoStar Chrysler Dodge Jeep Ram of Hendersonville certified to service electric vehicles?
Contact our service team with your model, VIN and requested repair to confirm EV or hybrid service availability, technician qualifications and equipment.
20. Fleet & Commercial
Back to topics20.1 Does AutoStar Chrysler Dodge Jeep Ram of Hendersonville have a fleet or commercial department?
Ask the sales team about Ram trucks, commercial-vehicle options and the appropriate contact for a business purchase. Confirm any fleet-program eligibility, upfit coordination and business-financing requirements; consult your tax advisor separately about deductions rather than treating vehicle eligibility as a guaranteed tax benefit.
20.2 Can businesses get special fleet pricing?
Fleet pricing and incentives depend on manufacturer program eligibility, vehicle count, model and business documentation. Request a current commercial quote.
20.3 Can I finance a vehicle in my business's name?
A vehicle may be financed in a business's name if the lender approves the entity and any required guarantor. Business and beneficial-owner documentation may be required.
21. Amenities & Accessibility
Back to topics21.1 What amenities are in the AutoStar Chrysler Dodge Jeep Ram of Hendersonville customer lounge?
We have a customer waiting area for service customers with various amenities.
